IT Emergency? We’re Available 24/7.
Server down. Network out. Ransomware hit. Whatever it is — call us right now.
(225) 490-5600
Available 24 hours a day, 7 days a week for critical situations.
What Qualifies as an Emergency?
- Complete network or internet outage
- Server failure or crash
- Ransomware or malware attack
- Data loss or corruption
- Phone system failure
- Security breach or unauthorized access
- Email system failure affecting business operations
- Critical application or software failure
Our Response Commitment
Immediate — A Mobius technician answers your call and begins remote triage within minutes.
Within 2 Hours — For issues requiring on-site response, a technician is dispatched to your location.
Ongoing — We stay on the issue until it’s resolved, with continuous communication throughout.
On a Managed Services Plan?
If you’re on a Mobius managed services plan, emergency response is included in your plan. Call (225) 490-5600 and let us know you’re on a managed plan for priority handling.
Not on a Managed Plan?
Emergency services are available to businesses without a managed plan on a time-and-materials basis. We’ll quote you before beginning work.
Want to avoid emergency situations altogether? Ask us about managed IT services — proactive monitoring that catches most issues before they become emergencies.
Submit an Emergency Request
For fastest response, call (225) 490-5600. You can also submit a request below and we’ll respond immediately.